Customer Testimonials
Great service and very professional. They had my vehicle ready sooner than I was expecting. This is my third service visit and it won’t be my last.
Alberto was courteous and helpful, provided good service. He made sure I understood the service details.
Fixed my AC and torque converter right up. Dropped off Monday and it was ready Wednesday night.
This was my first time at the Riverside Chevrolet Service Center. Brian Duncanson was my service consultant and he did a great job explaining the different service options available for my Silverado. My vehicle was ready to go in under an hour. I have officially made Riverside Chevrolet my go to Service Center. My experience was Fast & Flawless.
Typical experience, nothing exceptional, I am unsure if they topped off fluids, when I had to pass on a service, I was greeted with disappointment and led to the idea Why are you even here?
Great experience! The staff is amazing and very welcoming. My family has always purchased cars from here and I am very satisfied with recent car purchase!
Very friendly person and fast for oil change and got all recommendations of repairs just good place to go to
I have purchased many vehicles from this Dealership dating back to the old DeAnza Chevrolet days. I have always dealt with Steve Edwards for all my service and repairs, I have known him forever and he is a delight to work with, always has a happy attitude, courteous, helpful and keeps promises on when things will be finished. He even arranged a way for me to get home one day when I had to leave vehicle over night (This was after you suspended the shuttle). I don't know of anyone else who would have gone to that length to ... Read More DealerRater - Jun 21, 2025
Always a nice experience. Albert Ceballos was my service advisor. He was very kind to replace two key remote batteries at no charge. I got great service on my 2020 Suburban. Albert was very pleasant to work with.
I’ve been coming here for 15 yrs and always get excellent and consistent service from Steve Edwards and staff, Thank you.
I was very happy to wait while my car was being serviced. Albert was very attentive and all employees in the waiting room were very nice. Prompt appointments
I was very satisfied with the timely completion of the work on my truck! I would recommend your dealership to anyone seeking service on their vehicle!
To date I purchase 3 of my company vehicles with this team Brian Miller and his sales team Curtis has been amazing with every work truck.
We had a good and positive experience while at Riverside Chevy looking to purchase a vehicle.
Everyone one at the Riverside Chevrolet dealer were friendly and attentive to my needs.Ivan was very informative with all the cars and answered all my questions. If your in the market for a Chevy definitely consider coming to Riverside Chevrolet.
Everybody was great. I love my truck. Great customer service. I’ll tell everybody about my experience.
Been going to this dealership for a while. This is my 3 vehicle purchased. Jovanny was the best. He was very patient, understanding and knowledgeable. And can’t forget friendly. He sure was/IS the best they got.
Jovanny in sales listens very well. Fought really hard on our deal. Literally got me a deal for less than I was hoping for. Got me $2,000 cheaper than I expected. That never happens at dealers.
Maria was great. Got my first service done without any issues. The were fast and efficient. Communication was top notch.
Great customer service with great prices, inventory along with being very communicative responsive and friendly
The entire team is great at this dealer. Easy to work with and they really want to get the best deal possible for you. This is my second vehicle that I purchase from this dealer.
Service department is going through the motions in my opinion. There is no sense of urgency on the customer’s behalf regarding attention towards trying to get vehicle back to customer as soon as possible. I need my truck for work and I voiced that concern while stopping by earlier in the week in person before setting my appointment for Thursday 4-24-25. I was told my vehicle might not be able to be returned to me in one day even if I had dropped at 7am. So I took a half day Thursday 4-24-25 as I had to ... Read More DealerRater - Apr 26, 2025
Excellent end seems to care. About me as a customer and her company. I witnessed her. Being very concerned a tow truck driver Bringing. in a vehicle that had a leaking gas tank she wanted them out of there immediately. I was impressed how wasnted to protect? The people in buildings from a Potential gas Fire danger. She was also very helpful with my situation. I have only used her a few times but I will be looking for her to help us in the future. Her name was Tania.Cacho
Service agent was very helpful and pleasant to work with. Service was completed in a timely manner
Mr.Steve Edwards is amazing every time I come in he treats me like Family.I love My Truck yesterday was her 1 year Birthday.Thanks Riverside Chevrolet for being a Family member for over 25yrs.Happy Easter you your Staff and Family.Alex Mazza Jr.
George was great he gave us a lot of information. i will recommend to my friends.
Tania Cacho was the Service rep. the day I came in for my appt. She was very professional and very knowledgeable. The service was great and beyond my expectations. I recommend Riverside Chevrolet to all my friends and family. Thank you Tania & Dion !!!!
Everything was great, the service and it was clean including the lounge as well. Thank you!
Quick and effective repairs. I really appreciate Julia communicating updates promptly so that my truck was able to get back to work quickly.
Orlando was great. Straight forward and easy to work with. No games played at all.
My experience with Riverside Chevrolet was exemplary. I would strongly recommend them for any new vehicle purchases. They had me in and out of there in no time. Manny Markakis in the internet department was incredibly fair and helpful. Most of my needs and negotiation took place over the phone. He was quick to respond, astute in his product knowledge, and wonderful to deal with. I will be returning to him for my future car purchases. Thanks, Manny!
Salesman Orlando and one of the technicians not sure what his name was, but I surely felt that they thought they were going to get a pay day off of my wife and I. They thought they were fooling us. A $1270 monthly payment for a $42,000 car? They had our OTD at $44,xxx. 75 months x $1270 = $95k! For a $42K vehicle! That APR is out of this world! Anywho, we told him no, get our payments down to 750, see what you can do! Later on he leaves and comes back with the news that, “The bank won’t do business with us ... Read More DealerRater - Apr 2, 2025
Service advisor Cameron was very nice and professional, he updated me on every step of my vehicle repairs and maintenance requirements. I also received complementary car wash vouchers , that was very kind. I came in feeling stressed about my car due to a thermostat issue but can’t be thankful enough that my car was fixed here.
Great experience. Orlando was a pleasure to work with. Very smooth no hassle transaction. Definitely recommend
The individual who helped me was very kind and stayed true to his word about calling me.
great service vist , fixed recall and flashed ecm Steve and deon are always helpfull been using them for over 20 years
Thank You Steve for your professionalism and attention to customer service. Service was completed as quoted.
Cameron Monefeldt in the service department is amazing! Extremely helpful and knowledgeable. I walked in very nervous and walked out feeling very relieved. It was also very easy to get into a rental. Thank you for everything!
fast service and in out in. 2 days. thank you tina cacho for a great service
Steve Edwards in service was communicative and empathetic when we had to bring in our brand new Suburban for an issue that proved difficult to diagnose. His professionalism was appreciated.
Great experience. Sales men were very helpful and friendly. I would also like to thank Benjamin for everything.
Craig in Service Department was great and communicated with us every step of the way. Thank you for taking of us.
Been going here for over 15 years Dion, Steve and his staff are the best
Took vehicle the week of Feb 19th. Told person I believe I had a short or electrical problem. Was told I only needed a battery. I spent approximately $300. A week later I go back cause vehicle was overheating. I spent over $400 on a fuse box that connects to my battery.
I have reason to believe I did not need a new fuse box and can provide further explain the reason why.
I few week prior to this I took my vehicle to get an oil change and requested to have my tires rotated.
When I picked up my vehicle on ... Read More DealerRater - Mar 4, 2025
George was amazing! He was very helpful of getting me my car and quick to!
Very courteous service representatives. The vehicle service was very fast and the waiting room is very nice . Would definitely recommend this dealership.
This was by far the best car buying experience I ever had. Our sales person, Mr. Chew, was great. The whole process was quick and efficient. No pressure sale.
Great customer service and the service over all was quick. Would definitely bring my car back
Steve Edward was fantastic. Very helpful and efficient I really appreciated his efforts. Thanks Steve
Great selection, salesperson was great, financing and paperwork was quick. They were great to work with
Great employees and very helpful throughout the buying process. Very easy to work with everyone, thank you!
Ken and Benny help me tremendously, I really appreciate them both so much that I will be taking my daughter in soon to hopefully get her into a new vehicle! Thanks again for your hard work.
The staff can improve by having better communication between the customer, service advisor and mechanic.
Professional service. No matter how busy they are they still handle it. I drive past about 3 GM dealerships to get better service here.
Excellent customer service. In communication throughout the entire process. We’ve been going to Riverside Chevrolet since the late 80’s.
Excellent work and great staff! Staff fixed existing issues and were pleasant and responsive. Thanks
Craig the service took good care and explained things clearly I was happy with him
Great dealer. Worked with me to get the payment I wanted. Very quick signing process.
The Riverside GM service center has always provided me excellent customer satisfaction. Brian D. Service advisor is constantly working hard to listen to my vehicles service needs and follows up to ensure complete customer satisfaction. I recently had my vehicle in for 4 wheel alignment and when completed was still having problems. Brian was very helpful in making sure the vehicle was serviced with the best professionals to perform to vehicle specifications, GM performance. Thank you!
Craig in service is great and he took care of us as usual. Car was ready very quickly.
Ken was awesome in assisting us in buying our Equinox. We will definitely recommend hi.
Riverside Chevy is an excellent dealership to go and get your New Car they treated me like family and everyone was super helpful. Thanks George for you excellent service 🤙🏻
got me out quick and vehicle was ready to go when I arrived. All my concerns were taken care of
Craig Davis is an awesome service writer. I have used other dealers for our work. Both MK and Connel were SLOW! Riverside Chevrolet and Craig Davis is our truck center of choice!
Dealership was fast and clean. Nice people. And I didn't have a appointment. Very good
Good service excellent customer service that’s the reason that always take my car to them
Took my chevy for oil change. Service was very good and Brian was very professional and delivered on his promise to get it done on time. Over all I'm happy.
Overall great experience with excellent communication from the time of appointment to car delivery. Special thanks to Brian.
I took my Chevy Truck into the shop for an oil change. Great service and it was very fast. I highly recommend them.
No shuttle service I had to pay both ways not a happy camper. Cost me $50 extra. That’s poor service.
Great customer service! George was extremely helpful & knowledgeable and very attentive. Will definitely recommend to family & friends
Curtis McCoy was knowledgeable, helpful and patient. He made buying our new truck and trading in our old one easy.
Excellent service as always from Steve Edwards and Dion Vaughan always great customer service and great communication
The person who handled my car service did an excellent job. Hopefully, I will get the same person next time.
Excellent service! Brian did a great job in getting the vehicle through the process! Great, friendly, timely service!
George was a wonderful salesperson; made things so easy and was so accommodating. love this dealership!!
After lots of internet research, I visited Riverside Chevrolet to put my hands on and test drive a 2024 Colorado ZR2. Habib in sales was fantastic in providing a test drive and answering my questions. Notably, no pressure from Habib.
I continued my truck search and visited several other dealerships. I again contacted Habib in sales and ended up back at Riverside Chevrolet to purchase the original ZR2 I looked in the beginning. Again, no uncomfortable sales pressure. Habib walked us through the entire purchasing process and made the process a pleasant one.
I would recommend visiting Riverside Chevrolet for your ... Read More DealerRater - Nov 4, 2024
Advisor was respectful, she was friendly, & I will look for her next time! Thanks! Julia!!
Benjamin was helpful and got us into a vehicle we love. He provided great service and cared about our needs.
Ben was great. everything was clear. It was a good day and an easy process overall
Easy night drop process and reliable follow up every time... Steve always does a great job communicating expectations and delivers.
If I could give 10 stars I would. Riverside Chevrolet was an incredible experience and was seamless. Very easy & quick. Chew the salesman was absolutely outstanding and guided us through the buying process perfectly. I would highly recommend.
I found my new car on line. It was perfect. The dealership was not the closest to me but the car was totally worth it. During our visit, the sales man was very attentive, courtesy and so willing to please. He made a great deal for me to not walk away from this beautiful vehicle.
Great Service Department. My vehicle was checked in a timely manner. Service was completed in a timely manner. Service Rep Brain was very polite and helpful.
Ken was great. Honored a price that was listed online, even though it was supposed to have been a new price. The process on the day of was quick and easy, with no surprises. Thank you for making it easy.
Truck was in for a week and they did not have any rentals available to give me. I used Uber to get around.
Steve always give great friendly advice and service recommendations , the new waiting area is awesome
Cameron was so helpful. He looked up all information I needed. Had my car ready in record time. Super happy with the service.
Took in my Tahoe to have my transmission checked the engine light went on again but they said everything was clear in the meantime they rented me a car which was really helpful Brian is the best
Took my truck into for scheduled maintenance and was helped out by Albert Caballos who took care of it and had it ready very quickly
Exceptional customer service provided by Corey Gaston and his team, Chew and Ivan. They listened to me and worked within the parameters I told them I needed.
They were very help and started the process to buy a truck fast. I’m very happy with my purchase and all in all the costumes service was amazing
Amazing service and understanding of my situation! They didnt over sale me which I loved.
Anthony was super helpful and great to work with! I would work with him again for my next truck.
The service department at this site is one of the best I have known. Friendly, receptive, communicative, and made this a seamless experience. The entire team in there is awesome.
Service provider was very courteous , are the service to the vehicle was done well and quickly. Would recommend this dealer for service on all my vehicles.
Dion and his team have shown the utmost attention to detail. They have transformed a rather unsatisfactory situation into a long-term customer relationship. Not only did Dion and Tonia listen to my concerns, but they were also proactive and thorough in addressing the situation. They ensured that the minor discrepancy was addressed and corrected. I have nothing but the highest praise for both of them.
Craig was very pleasant, courteous and helpful. The vehicle was serviced and returned by the promised time. Craig was in communication with me on the vehicles status throughout the maintenance process.
Best costumer’s service thanks to Ivan Andres to helps us with our purchase of 2 vehicles
I was treat great from the beginning both Ivan and sales manager John were great ! I would buy my next car here