Customer Testimonials
Great service people. Great communication. 5 star. However, prices are sky high. $190 for an oil change. I love the service but will be going elsewhere for my next oil change $75. If oil change prices are through the roof, what else is to high?Because the prices are so high, I will Unfortunately be going elsewhere for services, unless it is covered by warranty.
Very good experience buying our new car. No pressures put on us, and very helpful.
Great service overall and no high pressure tactics used during my re cent auto purchase.
My experience was really easy and straightforward. Unfortunately, When I went to pick up my truck, they parked it under a tree that has sap and it was filthy and had to go wash it.
He was great very smart very professional easy to work with and got the job done
Than you so much for your support and kindness for the people you have working in your dealer and the way you treat me and your business
We recently purchased a 2026 Equinox RS from Riverside Chevrolet, Ravell Chew was great to work with, he knew we were coming and what car we wanted so it was ready for us when we arrived. Since we were trading in a Equinox for a newer model, we were familiar with the car, the newer model is a lot more comfortable and roomier that the older model. We love it!
I recently purchased a 2024 Toyota RAV4 from Riverside Chevrolet, and I could not be happier with how the management team handles their customers.
Shortly after bringing the vehicle home, I discovered a pre-existing crack in the windshield that had been obstructed from view on the lot. I reached out to Sales Manager Shane and Service Manager Dion Vaughan, and they immediately stepped up to do the right thing.
They completely covered the cost of a brand-new windshield installation, ensured the advanced safety cameras were fully calibrated to factory standards, and provided me with a complimentary loaner vehicle so I wouldn'... Read More DealerRater - Jun 11, 2026
Service performed as requested, on time, within budget. And free coffee, too. Clean waiting room.
George provided great customer service and was able to help me find the truck I wanted. They have a wide selection of vehicles to choose from.
Craig was absolutely wonderful. He was patient and kind and efficient. He helped get a replacement fob programmed and the key cut and under 30 minutes. Excellent customer service.
It’s the best Riverside Chevrolet a great dealership and they help you with all your services. DAN help us with al our concerns. He is the best. A really great guy. They treat us like family and of course we will recommend it to all the people. THIS IS A DEALERSHIP YOI HAVE TO TRUST THANK YOU DAN !!!
My sale associate was Jose. He answered all my questions and made the whole buying process a breeze.. my family past experience with other dealerships has always been such a headache. I would highly recommend Riverside Chevy. All staff interaction was an overall amazing. They were all super friendly and were not pushy like most dealerships.
Friendly staff. I always get my car back when promised. Sometimes, sooner. Maria, Tanya, and Julia are all pleasant and helpful. It's an extremely busy place. Don't know how they keep it all together.
My experiences at Riverside Chevrolet have always been outstanding. I always work with Craig, and he is absolutely wonderful. He is attentive, professional, knowledgeable, and consistently provides a top-notch service experience every time I visit.
Craig goes above and beyond to make sure everything is handled properly and that I leave completely satisfied. It’s rare to find someone who genuinely cares about their customers the way he does.
I would highly recommend Riverside Chevrolet to anyone looking for excellent service. If you visit, ask for Craig—he’ll take great care of you. This dealership earns a 10+ rating from ... Read More DealerRater - May 25, 2026
Julia was very pleasant and helpful. Problem was diagnosed quickly and repaired - about 45 minutes overall.
Manny was a pleasure to work with. Made the car buying process quick and easy. Took the time to answer all my questions and was very knowledgeable.
Mr. Chew was an absolute pleasure to work with. He was honest, straightforward, and never made the experience feel like a typical car sale. Instead, he made us feel welcome and truly part of the Riverside Chevrolet family. The entire process was smooth, efficient, and stress-free. Everything was explained clearly and thoroughly, and there was never any pressure. I would definitely return to purchase another Chevy from this 5-star dealership. If you’re looking for a car or truck, I highly recommend checking out Riverside Chevrolet and asking for Mr. Chew!
Muy atenta el Servicio muy bien echo la q me audio me attention muy bien
Been going to this dealership since 2022 when I first bought my truck and I will not go anywhere else. The service is the best. Ask for Craig in the service department, highly recommend.
The service that I received was outstanding! I went to the dealer for an oil change without an appointment, and my car was serviced and out the door within an hour and a half-hour, unbelievable, and the best day ever! Thank you and keep up the good work Maria Jimenez 🥰💕
This place is a great place to have your car service for any needs neceesary.
I’m really satisfied with my experience with this dealership, it was my first time here but I’ll be back next time for sure.
I recently purchased a brand-new Chevrolet from this dealership and paid in full with cash the same day. Unfortunately, my experience with the sales and finance team left me extremely disappointed.
This review has nothing to do with Chevrolet as a brand or the vehicle itself. My concern is entirely about the customer service and professionalism I experienced during the buying process.
As a customer making a major purchase in cash, I expected to be treated with respect, transparency, and appreciation. Instead, the experience felt cold, rushed, and purely transactional. The finance representative was especially unwelcoming and came across as ... Read More DealerRater - May 9, 2026
This was a stressful time for me because I have not had a car note since 2009 and they were patient and kind with me.
My advisor was great and got the job done quickly. Thank you for your help
I am very pleased with the service for my vehicle. The waiting room is always clean and comfortable,
The customer service was great! Most chevy dealership I would pull up to service and no one would greet me. Albert was on point and took care of my vehicle. The only thing, I had hope the mechanic would have replaced my front windshield wipers that I had purchased from them. I didn't realize they were not replaced when they were placed on my dashboard, as I was checking out, so I ended up doing it myself. I did appreciate the carwash vouchers. Thank you!
Wish I was told i could use my GM Rewards points before paying the full price of my oil change.
Speedy servive.Service writer was very professional and knowledgeable.He was very clear and explained what would be included with my service .
I love coming to Riverside Chevrolet because they are always so nice and welcoming and helpful
I always experience great service at Riverside Chevrolet; that's why I always bring my 2024 Malibu there for service.
Maria the service writer was great and kept me informed. I was in for a air conditioner problem that was partially covered by my service contract except for the difference in customer pay.
Expecting the worse but I got a surprise when my repair was covered and no charge. Could have been $$$$
Grateful for the getting my needs met. Craig really helped me work through this frustrating process. Appreciate it.
Long waits with or without a appointment took 3 hours to rotate tires. Took five days to replace 2 flat tires.
Riverside Chevrolet is always fast and efficient when I need help! Great customer service and reliable
Great service, friendly staff. Bought a new set of tires and they were able to beat nearby competitors. They also offered a loaner which was very convenient.
Absolutely the WORST experience ever buying a vehicle and I buy a new car nearly every 2 years. I worked with this dealership for 2 weeks to negotiate a deal on a suburban. We finally come to numbers we both agree on. I went to my bank and got a loan approval on my own and brought a bank printed check and my contract from the bank to purchase the vehicle. The men doing my deal who represented themselves as the sales manager and finance manager, tell me that I needed to fill out a credit application so that they could run ... Read More DealerRater - Apr 15, 2026
Service was Excellent. No problem at all. Maria Jimenez gave a good service and sent me a message when the Traverse was ready to pick up.
Craig was professional, empathetic and helpful. He explained the process and let me j ow how much time I was going to be there.
I highly recommend Craig in the Service Dept. He is very nice, honest and communicates timely on service updates.
I used to frequent your competitor, Dutton, which is located across the street, but after several unpleasant encounters, I decided to give Riverside Chevrolet a try. Fortunately, I made the switch, and I'm grateful I did. My first visit was about 2 years ago, and I was impressed by service advisor Albert Ceballos. He's not only extremely knowledgeable but also has a great way with people. Every time I've visited the service center since then, I've been greeted with a warm smile by Albert. Throughout my 2-year tenure as a loyal Riverside Chevrolet customer, I've never ... Read More DealerRater - Apr 8, 2026
Horrible service. Brian Duncanson was expressly rude and dismissive. Brought the truck in for a noise it was making (has been only 11 months since I bought the truck), on Wednesday, didn’t get the truck back until Saturday just to be told they didn’t hear a noise with no calls in between from Brian. I had to keep calling to get an update. When I picked up the truck, it had watered spots all over, as soon as we drove off the noise was Hurd . I called Brian again to advise the noise is still there took the truck ... Read More DealerRater - Apr 7, 2026
Service writers were very attentive to needs and allowed me to explain what was needed without trying to up sell. Part had to be shipped in , received the call day came in and truck was ready for pick up when expected.
Albert was very helpful and professional very informative my experience was very good and my car was ready in a timely manner Thank you
The service writer was courteous and helpful. He got my truck checked out and fixed in one day.
Albert did exact what he said he would do. I got my truck back on time.
Very good service.salesperson had knowledge about the car I wanted. Before my purchase I knew I was well informed.
Car was finished quickly and inspected well scheduling was easy online and service was great
Craig was great and very helpful. He went to bat for me with my warranty company. He went above and beyond for me and I will be back to deal with him in the future.
My service tech Tania was Great. The mechanic sucks, Grease all over my interior, unacceptable.
Always friendly and willing to help. They were so kind communicating with me highly recommend them . Brian and Craig go beyond an above to help. Thanks for the best customer services
Overall, professional and efficient. Although sometimes the service department gets quite busy and there are delays. However, on my last visit, Albert got me in and out rather quickly.
Very efficient and friendly. The entire process went smoothly and Albert went out of his way to make sure i was satisfied
We always bring our cars here. Maria and Tania seem to always be the ones to help us. They are friendly and organized. This time, however, the techs weren't able to get to my car for 3 days. The maintenance was done but the troubles weren't taken care of. I had to pick up my car out of necessity. Will have to bring it back another day. Communication during that time was not good. But I did find out that she was out sick.
The dealership has fast service and everyone on the service team is very helpful and courteous.
Friendly ,and very efficient .had my truck in and out within an hour ,would recommend to family and friends
TANIA CACHO was Great and was great to work with and always kept me up to date and you need more like her!
Great price worked well with deals would recommend to buy i got a grat truck at a great deal
Craig was excellent. Great service and attitude and very helpful. Second time I have had service there.
Good service and they treat the customers with respect. Do recommend Riverside Chevrolet to any one who’s looking to buy a Chevy.
Whether purchasing or having your vehicle serviced, this dealership employees are helpful and very kind.
Craig in the Service Department got my car in and out quickly and is always a pleasure to do business with. Will definitely recommend him to my friends and family.
Cameron was awesome, he got my truck in and out of service quickly and he made the process easy and convenient!
Excellent work from start to finish. Brian from the service department was friendly, professional and efficient. He kept me informed, had the work completed in a timely manner and made the whole experience stress free. Highly Recommend!
Brian was great to work with, was very knowledgeable and friendly. Helped us thru the warranty process. Got us back on the road with excellent communication and service.
I came to Riverside Chevrolet for my first free service on my 2025 Colorado. My service adviser was Craig Davis. Craig was very friendly and helpful.
Service department was great. Albert was very easy to work with! Truck was done on time and easy in and out.
Craig was very good to work with. Friendly and took good care of me and my car
Great people great work concerning and making sure everything is done correctly and professionally will recommend to all of my friends
Maria was great in communicating and setting expectations. All my concerns were resolved. Thank you
Craig demonstrated excellent customer service and was very responsive. Would definitely return for any other service needs.
Trading in my old and buying a new truck was a great experience. Pricing was straight forward. No B.S. or gimmicks. George was very helpful. Would highly recommend this dealership.
Service was quick and Cameron was a great help. Will continue oil changes here in future.
The dealership is a great place to do business, bought my truck there they’ve taken care of it very well, very satisfied
Every time I’ve brought my car here it has been a great experience. They go above and beyond. Friendly and professional service staff
Craig Davis is amazing service advisor he will go over and beyond to help you thank you so much I will definitely go back to this service department because of Craig Davis he’s very helpful and super nice
very nice and pretty quick. i enjoyed my technician Daniel; he is always very polite and courteous. In for an oil change great service as always !!
Very good service. Quick and efficient would recommend this dealership to anyone needing service on their Chevy
First time visiting Riverside Chevrolet's service department for an oil change and regular maintenance. The overall experience was great. Monday morning is a bit busy so I waited for a while before I can get checked in. Craig was very helpful and friendly throughout the time I was there. Would definitely come back again for services.
The service is always great. The new service bundles are way too expensive. I checked my past cost by following the suggested services and the new bundles have gone up so much that it's time to start shopping for better pricing. The service that I received in May for $1000.00 would be $1700 today. I have been a customer for a very long time and don't mind paying a little more for quality service, but it appears that the management needs to review their new pricing and decide if more profit per customer is worth losing the volume of customers. ... Read More DealerRater - Dec 28, 2025
Good service for just an oil change. I was able to have my car back in a few hours or so.
Great service. Did a walk in on Friday afternoon and was able to get my truck in, diagnosed and repaired, by Monday afternoon had my truck back. Fantastic service. Definitely will be coming back.
Outstanding service and all staff were very knowledgeable and very helpful. I would recommend to everbody
I’ve had nothing but frustration with Riverside Chevrolet’s service department. About 10 months ago, I had to have the entire fuel system replaced in my truck, which took a full month to get back. While I understood that kind of work would take time, the communication was poor from the start. Fast forward to now, and I’m back in for leaking fuel lines—something that shouldn’t have happened after only 10 months.
It took them 5 days just to even look at the truck, which is ridiculous, and then they replaced the fuel lines again. When I picked it ... Read More DealerRater - Dec 17, 2025
Fast and Flawless. Brian always does a great job explaining what scheduled maintenance my Truck needs and what’s available.
the only have entry level corvettes, poor sales, they only know how to sell SUVs and trucks, shop elsewhere for a Corvette, forget a test drive
First, Mr. Craig Davis was exceptionally professional. The minute I walk in, he made you feel "we will make sure we will take care of your vehicle to the best of our capabilities ".
Making a service appointment was easy.The work was done on time and I left an hour great
Maria is amazing! However, to even get to her, I arrived at 11am for my 11:30 appointment and didn’t get any help or any acknowledgement AT ALL for about 90 minutes. One person silently came up to my car and put a number on my dashboard and didn’t say anything. While I empathize with the fact that Brian was seemingly the only service advisor working, he could’ve said, perhaps, “hey, just wanted to let you know, it might be a while… would you like to have a seat inside.” Actually, I would have taken any acknowledgement at all! It ... Read More DealerRater - Dec 9, 2025
Albert Ceballos, Service Adviser, was so professional, courteous, respectful, and knowledgeable! Long story short- Albert’s handling of my service department visit convinced me that Riverside Chevrolet is now my Chevy dealer of choice. Thank you, Albert!
Manny helped us get the exact truck that we wanted! I highly recommend him for your Chevy needs!
Brian was extremely kind, efficient, and notified my when my car was ready within 2 hours.
Albert is the gentleman in service who is took care of my case was very responsive to my needs and very helpful. I am very satisfied with the service.
Craig provided excellent customer service. He was helpful, attentive to all my questions and concerns, and very knowledgeable. I originally brought my car in for a door lock issue, but after the maintenance, the passive lock stopped working. When I brought the car back, it was in service for five days without a solution. Craig took the initiative to investigate the problem, then clearly explained and guided me through the vehicle’s settings to enable or disable the passive lock mode. Thank you very much
Ruben and Maria in the service department were extremely helpful with my service repair issues. I highly recommend Riverside Chevrolet.
In the area visiting from AK and took our truck in for its first service check. Craig took excellent care of us and we were in and out very quickly.
Fast service and Craig was very nice and helpful nice waiting room with coffee and snacks I definitely recommend this Chevy dealership
Muy buen servicio las personas muy Amables y atentos lo recomiendo al 100% limpio y seguro