310 Reviews Found
Confirmed Service Customer
Your service department is top notch! After buying a vehicle at another dealership, the A/C stopped working two weeks later. They said they couldn't even look at the car for three weeks. We came to you the same day and met Craig in service, and he got the car in immediately. Craig, along with everyone else there, is very friendly, welcoming, and professional. Riverside Chevy is who we will be bringing all of our cars to from now on.
Jennifer F.
NORCO
![2019 GMC Yukon 1GKS2CKJ4KR336408](https://inv.assets.ansira.net/evox/color_0640_032/13050/13050_cc0640_032_G1E.jpg)
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
![2015 Chevrolet Silverado 1500 3GCPCRECXFG347093](https://inv.assets.ansira.net/evox/color_0640_032/10204/10204_cc0640_032_9V5.jpg)
Business Response
Robert, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Very friendly staff and service was excellent
Jennifer P.
CORONA
![2023 Chevrolet Traverse 1GNERGKW8PJ324041](https://inv.assets.ansira.net/evox/color_0640_032/51007/51007_cc0640_032_G6N.jpg)
Business Response
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
Excellent customer service. The representative, Albert Ceballos, was extremely patient, helpful, and attentive. He was great at explaining as well as listening to our concerns and making sure they were all handled.
Norma V.
FONTANA
![2020 Chevrolet Silverado 1500 3GCPWDET1LG384541](https://inv.assets.ansira.net/evox/color_0640_032/13868/13868_cc0640_032_9V5.jpg)
Business Response
Norma, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
The service person (Tanya) was very proficient and understanding. Also very helpful in bringing a technician to tell me what he did in the installationl of a brake controller.
Frank G.
Riverside
![2024 Chevrolet Silverado 1500 1GCUDEE88RZ154563](https://inv.assets.ansira.net/evox/color_0640_032/53398/53398_cc0640_032_5IR.jpg)
Business Response
Frank, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Albert did an awesome job. Kept me updated and he is very friendly.
Isidro V.
MORENO VALLEY
![2022 Chevrolet Silverado 2500 HD 1GC4YNEY5NF283117](https://inv.assets.ansira.net/evox/color_0640_032/51988/51988_cc0640_032_9V5.jpg)
Business Response
Isidro, your satisfaction is important to us, so we want to sincerely thank you for choosing Riverside Chevrolet and we hope to see you again soon!
Was this review helpful?
![2024 Chevrolet Camaro 1G1FG1R73R0120506](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Patricia, thank you for the five star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
![2016 GMC Sierra 1500 3GTP1MEC1GG168953](https://inv.assets.ansira.net/evox/color_0640_032/11028/11028_cc0640_032_9V5.jpg)
Business Response
Dennis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Brian in the service department did a great job as always. We discussed what was due for normal service and it was time to have the brakes done. He shared the options and specials they currently had, and I was able to lower the cost, while it turned out that only the front brakes needed to be done, so saved even more. The vehicle was done the same day and much faster than I thought, and pickup/payment was easy and quick. I appreciate Brian and the rest of Riverside Chevrolet's service team, they have done a great job for me since I purchased my first car from them in 1996.
Kenneth J.
RIVERSIDE
![2016 Chevrolet Tahoe 1GNSCBKC0GR204085](https://inv.assets.ansira.net/evox/color_0640_032/10604/10604_cc0640_032_9V5.jpg)
Business Response
Kenneth, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
I am always very satisfied, with my service. Brain is a very good service writer. It’s always a pleasure.
Vincent Z.
RIVERSIDE
![2013 Chevrolet Impala 2G1WC5E38D1207515](https://inv.assets.ansira.net/evox/color_0640_032/8688/8688_cc0640_032_17U.jpg)
Business Response
Vincent, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
$1,100 dollars for new battery cables and less then a hour to troubleshoot is a bit crazy for a well documented problem for the year of my Silverado.
Mikael B.
RIVERSIDE
![2017 Chevrolet Silverado 1500 3GCUKREC4HG302952](https://inv.assets.ansira.net/evox/color_0640_032/11394/11394_cc0640_032_9V5.jpg)
Business Response
Mikael, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (951) 688-8111 when you have a chance. Thank you, and we look forward to hearing from you.
Was this review helpful?
Confirmed Sales Customer
Very good customer service.. George drove the extra mile and I got a great deal.. very happy with Riverside Chevrolet
Gabriel P.
Moreno Valley
![2023 Chevrolet Bolt EV 1G1FW6S04P4205924](https://inv.assets.ansira.net/evox/color_0640_032/52286/52286_cc0640_032_G7X.jpg)
Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Was this review helpful?
![2021 Chevrolet Tahoe 1GNSKRKD3MR173785](https://inv.assets.ansira.net/evox/color_0640_032/14455/14455_cc0640_032_9V5.jpg)
Business Response
Omar, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
I came in knowing pretty well what I wanted to purchase. The sales team was nice, but I was surprised by the supposed requirement that I needed to also purchase an AutoBody Guard protection plan (at the cost of $1795). The team also assured me and my son that the purchasing process would take 30 minutes. The process took two hours. After getting home and reading all the contracts closely, I realized that the AutoBody plan was optional so I quickly cancelled it, resulting in me being without the money for 45-60 days. I was also told that I would hear from the EV charging station group in one day. It took 6 days.
Paul B.
Rancho Cucamonga
![2023 Chevrolet Bolt EUV 1G1FY6S09P4192792](https://inv.assets.ansira.net/evox/color_0640_032/51272/51272_cc0640_032_G7X.jpg)
Business Response
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (951) 688-8111 at your earliest convenience to discuss how we can turn this experience into a positive one.
Was this review helpful?
Confirmed Sales Customer
Great, sales man Manny was helpful, respectful, and accommodating.
Jesus A.
Perris
![2023 Chevrolet Suburban 1GNSKEKD7PR547134](https://inv.assets.ansira.net/evox/color_0640_032/52285/52285_cc0640_032_5T4.jpg)
Business Response
Jesus, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
MARIA is a great service manager, pays attention to the details, and his great communicator!
Mike P.
CORONA
![2023 Chevrolet Silverado 1500 1GCUDGE85PZ212069](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Sales Customer
We worked with a salesman at the Riverside Chevrolet named George Aziz. He was great. He worked very hard for us to get an additional student discount for our car.
Amy U.
ORANGE
![2023 Chevrolet Bolt EV 1G1FX6S09P4182220](https://inv.assets.ansira.net/evox/color_0640_032/51095/51095_cc0640_032_G7X.jpg)
Business Response
We're happy to hear you had such a positive experience with our team! We hope to see you soon!
Was this review helpful?
Confirmed Service Customer
Service personnel were very helpful and patient. Very nice
Mark U.
CORONA
![2013 Chevrolet Silverado 2500 HD 1GC1KXE81DF167086](https://inv.assets.ansira.net/evox/color_0640_032/8553/8553_cc0640_032_16U.jpg)
Business Response
Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Gave time estimate, called whne done. Minimal time spent waiting
Curt B.
RIVERSIDE
![2022 Chevrolet Colorado 1GCGTDEN5N1332700](https://inv.assets.ansira.net/evox/color_0640_032/15525/15525_cc0640_032_5T4.jpg)
Business Response
Curt, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Maria was professional and made the process quick and easy.
Edward S.
CORONA
![2020 Chevrolet Silverado 1500 3GCPYFED4LG274100](https://inv.assets.ansira.net/evox/color_0640_032/13867/13867_cc0640_032_9V5.jpg)
Business Response
Edward, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!