1658 Reviews Found
Business Response
Thank you for the high star rating! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
Faisal went above and beyond my expectations.
Thomas S.
RIVERSIDE
Business Response
It's good to know that we were able to meet your expectations and provide a positive experience for you. Thank you for the excellent review, and we look forward to seeing you next time!
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Confirmed Service Customer
Everything was fast and on time. No complaints
Christine B.
RIVERSIDE
Business Response
Thanks for the review! We're glad to know that our staff was able to work with you in a timely manner, and we hope to see you next time.
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Confirmed Service Customer
It was excellent, I arrived at Chevy to drop it off for my oil change someone was there and ready to check me in. They told me and 1 hour to an 1 1/2 hours and I got a text letting me know it was ready for pickup an hour later. It was great to actually receive a text letting me know it was ready to go.
Kyle L.
CORONA
Business Response
We're glad everything was completed quickly and to your satisfaction! We hope to see you again, have a great day!
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Confirmed Service Customer
Always great service. Sometimes takes awhile, but I suppose good service is quality work!! Thanks
Leslie J.
RIVERSIDE
Business Response
Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!
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Business Response
Thank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!
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Business Response
Thank you for the positive rating! We appreciate you taking the time to let us know how we did. Take care!
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Confirmed Service Customer
Brian was very helpful. Although my car problem was still covered under the powertrain warranty I was gonna have to pay more than $2000 because I had replaced a couple of small parts on my own. Brian made some phone calls and the next day he tells me that I don't have to pay all of it. Only about half. Although it was still alot of money, I was grateful that it wasn't the original quote. Thanx Brian.
Jorge N.
CORONA
Business Response
Thank you for taking the time to highlight a key member of our staff! We're glad to know they’ve been able to contribute to your positive experience with us. See you next time!
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Confirmed Service Customer
Waiting time is fair. Great service and comfortable waiting room
Antonio M.
RIVERSIDE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Incorrect license plate given. Had visit dealership again to complete ALL paperwork again as originals were incorrect. Not my plan to spend 1+ hours on a week day waiting for an error to be fixed when could be working! Decal paperwork I had already submitted had to be re-submitted / check cancelled, hopefully this doesn't delay me receiving them. Overall NOT IMPRESSED.
Andrew L.
RIVERSIDE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 643-4644 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Waited over two hours for an oil change. No one seemed to care. Customer service rep and cashier were polite at least.
Cesar A.
CORONA
Business Response
Hi, thank you for taking the time to leave us feedback about your experience. We would like to get more details about this; please reach out to us at your earliest convenience at (951) 643-4644. We look forward to hearing from you.
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Confirmed Service Customer
Faisal was very helpful and showed interest to make sure my vehicle issue was addressed. Thanks.
John R.
RIVERSIDE
Business Response
Hi, we're glad Faisal could make your experience with us great! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Friendly service. Enjoyed a cup of coffee. Courtesy shuttle to and from my home. I felt confident leaving my SS with the professional staff.
Edward G.
RIVERSIDE
Business Response
Hi, thank you for your kind response! Your satisfaction is important to us, so we want to sincerely thank you for choosing Riverside Chevrolet; we hope to see you again soon!
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Business Response
Hi, we're glad you had a good experience with us! Thank you for choosing Riverside Chevrolet and we hope to see you again.
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Confirmed Service Customer
Notify the customer when the vehicle is ready , and wash the vehicle with the service
Ricardo C.
COLTON
Business Response
Hello, thank you for your feedback. We always appreciate the opportunity to improve, and we hope to make your next visit with us a great one. Please reach out if you have any further concerns; we are always happy to help.
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Confirmed Service Customer
Took my Tahoe in for a check engine light issue
Maury A.
RIVERSIDE
Business Response
Hi, we're glad we could take care of your Tahoe! Thank you so much for choosing Riverside Chevrolet, and we hope to see you again.
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Confirmed Sales Customer
My experience from beginning to end was outstanding. Alfredo Arreola helped me, he very knowledgeable about the cars specifications and features. He was very patient with me, I asked the same questions a few times and he answered them with respect and professionalism. The high level of customer service Alfredo provided doesn’t end when he makes the deal and you buy the car. He follows up with you and wants to make sure you are happy with your new car. Thank you to the Riverside Chevy team. I am a first time buyer and visited a few dealerships before this one. I couldn’t be happier with my car and with the service your team provided. Special thanks to Troy, Rigo and of course Alfredo.
Nayeli B.
MORENO VALLEY
Business Response
Hi, we're glad Alfredo could make your experience with us excellent! Our team strives to deliver outstanding customer service, and we're glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're always happy to help.
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Confirmed Service Customer
I had a pretty good experience quick service,good customer service and no problems..... Thanks Faisal
Rodrigo S.
RIVERSIDE
Business Response
Hello, thank you for your kind words; we're glad Faisal was able to help you out. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.