Customer Reviews

Steve Edward great employee to work with. Keep up the good work Steve!

It was good and quick service.

All of you are doing a great job.

Great customer service

Alfredo was courteous and professional throughout the sale process. Andy was very quick and detailed with explaining the paperwork. Very quick and easy process. Definitely would recommend Riverside Chevy to friends and family.

Great customer service provided by Steve every time I go to Riverside Chevrolet. Thank you and continue to provide that wonderful service.

Na

Service associate Maria was great.

i had a great experience, and everyone was professional. Virgil Rodriguez is a great sales representative and had all the answered to our questions.

Manny and Habib were great! We felt like we got a decent deal and would absolutely work with Manny in the future.

Still have radio static on 98.7 and 100.3 while traveling down 91 west. Real bad just west of La Sierra, McKinley area.

Friendly customer service I came in for a oil change and was in and out in less then one hour.

I enjoyed the friendliness my service rep provided. I think her name was Tanya.

Let me start by saying that my service advisor, Tania, provided excellent service, and is the only reason my review is not much worse. I called on a Monday and, like always, went to voicemail without my ever having the opportunity to talk to a live person. Also like always, no one returned my call. I called repeatedly on Tuesday but couldn't even leave a voicemail. Finally, on Wednesday (some 40 hours after my first call) I had to walk in to the dealership to schedule service. Tania explained the problems and took excellent care of me from start to finish. Let me be clear: my derogatory review is squarely the fault of MANAGEMENT, and your rating would be much lower had Tania not intervened appropriately. You need to pay a live person to answer the phone when a paying customer calls. Also, you need to pay a service concierge to act as a liaison between customers and your overworked advisors. Finally, you need to institute (and enforce) a policy requiring same-day callbacks of all voicemails.

Good experience just picking up floor mats.

Great service, great customer service.

James is always great. He is extremely friendly and courteous.

James always take care of my Tahoe! Quick and friendly service. Thanks riv Chevy!

Overall a great smooth experience, no hassle and will highly recommend to anyone looking to purchase a vehicle.

They explained good and what I requested