1384 Reviews Found
Confirmed Service Customer
Albert Ceballos took care of all my issues. Fast service experience advisor for all my needs...thank you
David O.
RIVERSIDE

Business Response
David, we're happy you found our staff to be so supportive during your experience here at Riverside Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Last time there was a shuttle to drive me home. It was convenient and practical to save time while doing telework. However, this time the service technician told me that the shuttle services were stopped.
Louis A.
RIVERSIDE

Business Response
Louis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Gregory, thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Joe, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Very satisfied service. Tania is such a great worker… makes you feel welcome and very friendly.
Clemente V.
RIVERSIDE

Business Response
Clemente, your satisfaction is important to us, so we want to sincerely thank you for choosing Riverside Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Craig in service was wonderful. After being sent away when trying to get our Yukon (that we purchased from Dutton across the street two months ago) serviced for an A/C problem at Dutton, we wandered over to Riverside Chevrolet to see if they could help us and were treated extremely well. They got our vehicle in with two days and kept us up to date every day on the status of the car. Riverside Chevrolet has made new customers!
Jennifer F.
NORCO

Business Response
Jennifer, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Steve Edwards is the best and most helpful service representative that you have! He knows how to present himself as a representative of Riverside Chevrolet (take a look at the other personnel that are on their desks) and follows through on the customer's needs and questions. In other words, he's awesome as I always call ahead and let him know I'm bringing in my car for service. My 2012 Equinox was driven over 232,000 plus miles before it was traded in and it was serviced by Riverside Chevrolet and a dealership located in Orange County, California.
Dona K.
CORONA

Business Response
Dona, thanks for your praise and kind comments about Steve. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
James, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Work didn't take all day and everyone was kind and polite
Betty D.
Riverside

Business Response
Betty, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Frustrating to wait out the mistake and lack of communication between the body shop and Riverside Chevrolet however; My patience grew thin but got through it!
Rebecca S.
RIVERSIDE

Business Response
Rebecca, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (951) 688-8111 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Business Response
Linda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
My Service Advisor Craig was the best advisor I’ve ever dealt with. He kept me informed at every step of the process and went above and beyond anything I’ve ever experienced in bringing my car to get serviced Your company should use him and his service to train all your advisors If and when I come back I will specifically ask for him and recommend anyone I send there to ask for him Absolutely the BEST!!!
Clem H.
CORONA

Business Response
Clem, we're happy you found our staff to be so supportive during your experience here at Riverside Chevrolet. We sincerely value your business and look forward to your next visit!
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Business Response
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
Only part of problem was fix Come out with more issues and phone system was difficult to get a hold of anyone Way over priced. To cut a wire And not diagnose liked ask
Shawn D.
RIVERSIDE

Business Response
Shawn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 688-8111 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Very good at keeping me posted and so professional.
Santos R.
JURUPA

Business Response
Santos, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
This experience was far and away better than my last experience. First off, they did a premilinary diagnosis right away. Then Steve told me that they'd have to keep my car to do further analysis. Second, I never had to call them to check on my car. Steve called me each day and gave me an update. I cannot overstate how important this is. This level of communication should be the standard. Third, I like the new system they have where I can look at the paperwork on my car. Lastly, I liked that I could pay my bill online. That process was quick and easy. I gave a 6 out of 10 because I'm still not sure that this is the standard. I need for this to be the pattern, and not the exception. But Steve was great.
Monique R.
CORONA

Business Response
Your wonderful feedback and rating mean a lot to us. We hope you have a great day!
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Confirmed Service Customer
It was amazing due to Craig Davis at service department. He was excellent and by far the best customer service I’ve had in a while. I will definitely go back and request him .
Ricardo P.
CORONA

Business Response
Ricardo, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Brian consistently provides us with superior customer service. He is very engaged and keeps us updated. He goes out of his way to ensure we come back to Riverside Chevy for our needs. He is a diamond in the rough.
Gary G.
CORONA HILLS

Business Response
Gary, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great customer service, Steve was very professional
Edilberto T.
RIVERSIDE

Business Response
Ediberto, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I was able to get a fast appointment which was nice. I took it in on a Thursday and I was promised a call on Friday. I never got that call. I finally got a hold of Cameron on Tuesday and he said he'd check on it. He called me right back to say it was done. I had to call to find out it was done. I should have gotten that call. I wonder how long it had been done.
Tina S.
RIVERSIDE

Business Response
Tina, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!