Customer Reviews

From start to end everything went great . Smooth transaction

It was exceptional as always!

Was very fast gt help right away in and out the dealership

Very good

Great customer service great communication and even better performance

They were very helpful

I have been a customer since 2019. Everytime service has been ok. My last two visits have not. Last visit they didn't top off my fluids and I had this annoying warning pop up over and over again. This most recent visit. My car went in at 9am and was ready at 11:44 am and I was waiting in the lobby. If I don't get up and ask for an update I would have probably been there longer! I didn't get my car until 1pm!!! I waited a whole hour and 20 minutes and no one came up to me and notified me about my car. The paper work had not even been turned in. I spent 4 hours waitng and my car was done in 2! I am very disappointed. Had this survey not came. I was going to call corporate to let them know that surveys dont get sent out when mistakes happen. The survey is usually sent 30 minutes after service and this one took a whole 2 days. You can't even call Customer service because they don't even answer their phones.

No masks on anyone. Only one person at Service at 7:45am. No call when car was ready. Check out did not know where my car was. Car was not charged and trash from service was still in car.

They told me it would take about an hour to do ( clean throttle body). I dropped it off Sunday night and had to call Monday afternoon at about 3:00 pm to get a update. Your dealership was so backed up they told me it was going to be Tuesday before they could get to it. Had they borrow a car to go to work. Was not totally satisfied. They should have told me that instead of it would only take about an hour.

I am very satisfied with the attention service and kindness that received from the staff of riverside Chevrolet

The sell representative was very professional. He was not pressuring me to buy a certain vehicle.

We have been looking for SUV's for over a month, both Ford and Chevy. On our first visit to Riverside Chevrolet a month ago we met Jose Villalobos. He was very knowledgeable about the brand and features and took good notes about what we were looking for. He followed up many times over the last few weeks when there was new inventory. He let me know the moment this vehicle arrived and we bought it the next day. Jose gets an A+

Will more than likely purchase my next vehicle from your dealership

The staff was very professional and courteous. James was very polite and upbeat and made my experience smooth and easy. Everything went very well, no headaches or hang ups

The workers are very nice, Maria was also very helpful with getting my car set up and gave good recommendations on what I may need. 1 thing I would say though is the amount of time it takes for your car to be done. I understand it gets busy, but the last two times I’ve went for a service I waited 3+ hours, the first time being about 5 hours for my car to be done.

Excellent service and communication.

Maria always kept us up to date with the status of our vehicle.

Nice and professional service

Very good help I took my truck to get service at rotolo I was not happy how the y treated me that's why I came back to get it serviced whit you guys better quality of work

Excellent