A truly enjoyable experience. I arrived early and when it was my turn for service, Brian Duncanson greeted me and showed me the service packages available. I selected the gold package because my truck had recently passed 15,000 miles. The work was completed within 2 hours and I was on my way home ����������������
We came prepared with the vehicle we wanted and David helped us find the best trim for our needs. Davien was attentive to our budget and helped us find the best financing option to fit our desired payment. They also went above and beyond to help me, my wife and our 3 kids under the age of 4 move our stuff from our trade in to our new car. Everyone provided great customer service.
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Riverside Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks for highlighting some of our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Our service adviser was knowledgeable however there are things that we were not happy with. First there needs to be better communication with the service advisor and the customer as far as updating us on the status of our car. Second, we were provided a loaner car that was ABSOLUTELY DISGUSTING FILTHY DIRTY! There was food, spilled milk, and trash. we had to come home and vacuum, clean, and sanitize YOUR car that you provide to customers. Third, when the car was ready they service technicians filed to plug something in and we had to go back to the dealership and wait for the car to really be done. Finally, we got our car back dirty, why don't you wash your customers car after servicing them? The service department needs some work.
Thank you for taking the time to leave us your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. If you're willing to speak with us further, we'd like the opportunity to turn your experience around. Please contact us at (951) 688-8111 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon. Take care!
We understand that shopping for a car can be a difficult and stressful process, so we're glad to hear that you had such a pleasant buying experience. We hope you have a fantastic day, and enjoy your new car!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My salesman Habib was very helpful through my car buying experience everything flowed like it should while purchasing a new vehicle. He also came through with everything we talked about and got me what I asked for I would recommend buying a Chevy through him and will be back when I���m ready for my next vehicle. Thank you to Habib and riverside Chevy for a great experience