1398 Reviews Found
Confirmed Service Customer
My vehicle broke down, Chevy roadside assistance towed it in for me. Steve Edward's took good care of my and made sure it was done in a timely manner.
Edward B.
CORONA
Business Response
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Riverside Chevrolet
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Confirmed Service Customer
Friendly, prompt service. No complaints, could not have been better.
Michael P.
RIVERSIDE
Business Response
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Steve Edwards did a fantastic job. He received my vehicle did a quick inspection of what may be wrong. Within a few hours he he got me a reply with a diagnosis. And completed the vehicle within the next couple hours. Truly grateful for the great help from Steve.
David P.
RIVERSIDE
Business Response
David, we're happy you found our staff to be so supportive during your experience here at Riverside Chevrolet, thanks for taking the time to leave a review.
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Confirmed Service Customer
Service was great but the phone system is terrible! You can never get in touch with a service representative and you are forced to leave a messge!
Dennis M.
CORONA
Business Response
Dennis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Craig was amazing. I felt he took very good care of me and kept it touch often. I didn't feel like they were selling services I didn’t need and I trusted their recommendations.
Ernesto S.
UPLAND
Business Response
Ernesto, we're happy to hear you had such a positive experience with Craig. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
First off Craig Davis was excellent. My frustration was with the phone system. No one answers, I left messages and didn’t receive a call back, the phone numbers on business cards were incorrect, the phone number on my personal consumer portal was wrong. I had to go in for an appointment and go back to the dealership to get an update on my truck because of the phone issues. There also didn’t seem to be a good check-in system for customers.
Travis T.
RIVERSIDE
Business Response
We really appreciate your feedback! We appreciate you bringing this experience to our attention. If you are willing, please contact us at (951) 688-8111 so we can work towards a resolution. We look forward to hearing from you.
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Confirmed Service Customer
i was very happy at first. I took my Cruz to another dealership and after service was below par.. i booked the online appointment for my oil change, everything went very well, however i needed someone in the service dept to go on a drive with me, (noise coming from the front end).. service dept told me bring it in m-f 8-3, i was able to break free from work this morning and called the gentlemen that assisted me on Saturday, left a message on his cell phone letting him know i could get in right away, after no response i called the service dept and after several rings i was prompted to leave a message, several hours passed and i have not received a call back from either the service rep or anyone else .. this is the reason i left the other dealership, and i am receiving the same treatment with Chevrolet of riverside... very dissatisfied
Dean G.
CORONA
Business Response
Dean, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Service Customer
Thank You for taking care of my Silverado pickup. Craig Davis was so awesome. Give that man a raise!! He has a very good personality and is so caring. Thank You Patsy Anderson
Patsy A.
PERRIS
Business Response
Patsy, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My concerns were addressed immediately and professionally which is why I choose Riverside Chevrolet for my service needs. Thanks Again Guys!
Cynthia N.
CORONA
Business Response
Cynthia, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
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Confirmed Service Customer
As always the service at Riverside Chevrolet was excellent.
Celeste B.
MENIFEE
Business Response
Celeste, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The gentleman who attended me is/was above average on registering and servicing the vehicle. Thanks again 👍👍
Charlie V.
MORENO VALLEY
Business Response
Charlie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Business Response
Jose, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
¡Francisco, agradecemos tu evaluación positiva sobre tu reciente experiencia con nosotros! Si tiene más preguntas, por favor llámenos. ¡Siempre estamos felices de ayudar!
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Confirmed Service Customer
Everyone is very friendly and courteous. They treat me like family. I’m very happy with the way they handle their business!!!
Robert G.
RIVERSIDE
Business Response
Robert, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Wayne, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Joaquin, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Didn’t get car wash bummer. Lobby did not have plugs to charge phone, forced to buy abapter . Had appointment at 7:30 got there 7:10 got checked in for oil change 2 hours later got truck back ??? Clerk that checked me me in was great and helpful thx Brian C. Duncanson
Robert V.
SAN BERNARDINO
Business Response
Robert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 688-8111 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
William, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Having an appointment makes al the difference, in and out in no time !
Gregory P.
Riverside
Business Response
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Steve was very helpful and knowledgeable
Robert W.
LAKE MATHEWS
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!