1307 Reviews Found
Business Response
Anthony, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I have established relationship with the service advisor Tania Cacho and upon my request she had my brake system examined. Well as I had suspected, I needed brakes for the front and the rear. That was the service I had completed. My additional request was to have my auto examined for any additional needs. Having that done it was discovered I need some other very serious items attended to which is going to definitely going to extend the service life of my automobile. Thanks to Tania for letting me speak to Mike Sherman, the technician who worked on my vehicle because he was able to explain all my needed repairs in a very clear manner. Thanks again to Tania,Mike and Riverside Chevrolet for such great service. Joe Clayton
Joe C.
CORONA
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Mark, our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
The service rep was friendly and helpful, but lacked knowledge about issues involving my Tahoe. She said only oil change services were available on Saturdays, which was a waste of my time. Now I have to bring my Tahoe in for a 2nd visit
Kelly C.
Eastvale
Business Response
Kelly, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (951) 688-8111 so we can assist you further.
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Business Response
Max, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Three and a half hours to change the engine oil! And I had an appointment.
Glen G.
HEMET
Business Response
Glen, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (951) 688-8111 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
I made an appointment that I was told there was nothing closer than 3 weeks out. I schedule 3 weeks out. So I went at 8:30am with my appointment and I’m waiting in line behind people that walked in. What’s the point of waiting 3 weeks for my appointment? Then I dropped my car off on 9/5 and on 9/11 I get a call saying I’m almost next. 6 days with appointment and I’m almost next? I only have 1 car so having to borrow cars or pay for Uber. There was no rentals it was such an inconvenience. Riverside Chevrolet need to get their stuff together.
Luis G.
CORONA
Business Response
Luis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 688-8111 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Tania and Mike are super helpful and friendly. Thank you!
Evan P.
RIVERSIDE
Business Response
Evan, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Jose, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Tania did an excellent job, she went out of her way to ensure it was hassle free and promptly finished.
Francisco R.
CORONA
Business Response
Francisco, we're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
I had a difficult time scheduling an appointment through text and online, but once I called a spoke with someone, it was no problem. It did take a while to get update’s through text. It was completed on time as promised.
Jill H.
RIVERSIDE
Business Response
Jill, thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Audrey, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Chris, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Victor, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Mr. Cameron was awesome! He took care of my vehicle and speedily. We were from out of town just needing an oils change and tire rotation but I wish the Riverside family lived closer to us. Thanks again !
Avery P.
GONZALEZ
Business Response
Avery, we're happy you found our staff to be so supportive during your experience here at Riverside Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Great experience, no issues, drama or damage to my vehicle.I always deal with Steve Edwards in the service department. As I have stated in the past he is an absolute asset to the company. I prefer quality over quantity.What's that famous movie line, "I'LL BE BACK".
Robert H.
RIVERSIDE
Business Response
Robert, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Paul, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Craig is a very good service writer. He always kept me updated about my car.
Lynn L.
PERRIS
Business Response
Lynn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Tyrone, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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Confirmed Service Customer
It was a quick turn around for my service. My advisor Maria was extremely helpful and kept me informed.
Leslie/ P.
WINCHESTER
Business Response
Leslie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.