I had an appointment for warrantied maintenance for my car and had to stay and wait until it was done. It took over 3 hours. Everyone that was there waiting also left and I was still waiting. I have no idea what they did. I don't think they have ever rotated my tires. They gave me nothing that showed what they inspected or was everything ok? Ridiculous sitting out in the heat for what. At least the time to change oil doesn't show up when I start my car.
I got there with no appointment and was in and out faster than expected. Albert kept me updated with what was going on and broke it down for me once my truck was ready. He definitely cares about his customers
I took my truck for an oil change and I waited for 4 1/2 hours!!! I had an appointment for this service and it still took 4 1/2 hours!! Why even have appointments if its going to take that long!!!! Im very disappointed and displeased!!