1115 Reviews Found
Confirmed Sales Customer
Our experience was great! My mom speaks Spanish & our sales guy was a perfect match for us.
Maria V.
SAN BERNARDINO
Business Response
We're happy to hear you had such a great experience with our team! If we can assist you with anything additional, please let us know!
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Confirmed Service Customer
The service I received from Brian Duncanson was excellent.
Michael W.
RIVERSIDE
Business Response
We're glad to hear you received such excellent service! If there is anything additional we can assist you with, please let us know!
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Confirmed Service Customer
Someone stepped in oil while working on my tahoe and got into my vehicle. So now my floormat is messed up.
Timothy M.
RIVERSIDE
Business Response
Thank you for taking the time to leave us a review. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Riverside Chevrolet (951) 643-4644
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Confirmed Sales Customer
They made a way out of no way to make sure I was going ride out in a new car. Taken time to show how every thing operate so an old Lady like me would be ready for the road. Thanks.
Shirley W.
ONTARIO
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
We appreciate your feedback and look forward to your next visit!
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Confirmed Service Customer
It was OK. It just took to long (5 days) to try to find the issue and in the end was not found/could not be replicated.
Monique M.
RIVERSIDE
Business Response
Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear about your recent visit with us. Please contact us at (951) 643-4590 to speak with our service manager to discuss your concerns, as your satisfaction is most important to us.
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Confirmed Service Customer
Friendly staff and organized. Worked through the issues with my vehicle, even set me up with a loaner.
Mike B.
MENIFEE
Business Response
Mike, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
James, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Denny is a great service Advisor and continues to help solve the issue with my car.
Desiree S.
RIVERSIDE
Business Response
Hi, we are pleased to hear that Denny was able to assist you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Riverside Chevrolet. Thank you, and we hope to be of service to you again!
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Confirmed Service Customer
When I picked up my suburban I asked the cashier to please make sure it was washed. I waited 20 mins for the lot attendant to bring it out. It was filthy and was dirtier than when I brought it in. Then I looked at the driver side door to get in only to find a huge dent in the door that was never there I waited another 20 mins for a half assed wash still have not been called back about the dent in door
Shannon A.
CORONA
Business Response
Hello, we appreciate you taking the time to give us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (951) 643-4644 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and we hope to be of service to you again!
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Confirmed Service Customer
Everyone was very helpful. I enjoyed my experience.
Garrett R.
RIVERSIDE
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you, and we hope to be of service to you again!
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Confirmed Service Customer
Only reason I gave 2 starts is because I asked to have my breaks checked and was told I did not need breaks; that they were good. Few days later, I went to a auto shop to get them checked because I could still hear a squealing sound. I was told my rear breaks needed to be replaced. I would have rather gotten my breaks fixed at a Chevrolet dealer then some random auto shop. I am disappointed with my previous experience. I hope on my next visit my car is thoroughly checked better but other than that, customer service is great. I am notified when my car is ready by text. The people at the counter when checking in are awesome.
Samuel V.
RIVERSIDE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 643-4644 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
El sr. vendedor “Luis “ muy buen servicio y buena atención!!
Jesus N.
RIVERSIDE
Business Response
Hola, gracias por compartir su experiencia con nosotros! Esperamos que continue eligiendo Riverside Chevrolet como su primera opcion para todas sus necesidades de vehiculos. Hasta la proxima vez! Cuidese!
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Confirmed Service Customer
Salesman was very helpful, professional and curtious. Love love love the finance man. He was awesome.
Cheryl D.
RIVERSIDE
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Confirmed Sales Customer
There were friendly and helpful in every thing I needed
Jose P.
RIVERSIDE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Was this review helpful?
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!