Customer Reviews

I had a door latch problem, Ronnie Garner listened, assured me it would be fix and in less than 30 minutes I was on my way. Unbelievable experience, the service department is very experienced and very helpful, thank you Riverside Chevrolet.

It was excellent and very professional

It took taking our suburban in three times to get the air conditioning fixed correctly had tires rotated and oil changed only to find two flat tires less than 24 hours after we got home look at that tires very closely to see that the tread was low no one from your service department suggested zero down on a vehicle report that we never received saying we need a new tire it was a bolt in one of them obviously has been there for a while when we called your dealership they said they would look into it but to go someplace and find tires I don’t understand why it is so hard to find good customer service and a dealership who will actually do their job 100% this is our family vehicle we trusted you Riverside Chevrolet to service and properly inspect our vehicle and give us all and proper feedback two tires do not become damaged or worn down driving 10 miles home like your service person suggested give me a break I may be female but I’m not stupid and I don’t appreciate being Treated like an idiot when I take my other cars to the dealership I get a vehicle inspection report never once have I ever received one from Chevy makes me reevaluate purchasing another Chevy not only is the Customer Service horrid but it seems that The service for your vehicle is just as sloppy as the Jouko dealership used to be in the 1980s get it together it’s not that hard to do your job 100% especially when people’s lives depend on it daily I don’t think I take that statement lately as a PA if I were to conduct myself as your dealership has I would be losing my trauma patient left and right as your service technicians are working on cars they need to think long and hard is the fair job that they are conducting on the vehicle that is in front of them if they wouldn’t put their family in it because they are doing half assed work then why should any of their customers get in the vehicle FYI I’ve had my vehicle in the shop to time telling you my seat warmers are not working on one side you tell me they come to tempI laugh because to the state they still are not I gave up because i’m tired of the disrespectful attitude and taking so much time out of my busy schedule because no one seems to do what they’re supposed to do 100% shoe on that for a while Chevrolet at Riverside

Steve Edwards was my service manager. He's great to work with.

Quick and courteous service. Very satisfied overall.

Excellent salesperson, never gave up, because if he had we would have gone elsewhere. When he showed us the right car, we finally had a deal.

Brian was polite, attentive, and helpful.

Great service

Joseph Gotti was an excellent sales person answered all my concerns, very happy with my new purchase. Thank you!!

David- provided excellent customer service

I always get outstanding service from the service adviser personal

I came for a diagnosis and estimate of cost of repair of the A/C on my 2008 Chevrolet Malibu Hybrid. I was given transportation home and then back again when that was completed. I told Steve Edwards that I will have to wait until can afford the repair. I will return for service when I am able. Thanks for the rapid, efficient service you provided.

Agent that took care of me was great

Everything from the first greetings to picking up my vehicle after the work was done was pleasant, it was a good experience at Riverside Chevrolet. No, I don't like spending that kind of money but it's a investment.

As always employees are friendly and courteous. I’m kept up to date on the status of my vehicle. I have recommended friends and to be sure they ask for Steve Edwards.

I had a 9:00 a.m. appointment. It took 20 minutes to get checked in. I had to wait for my service for at least an hour and then they did not wash my car as in the past. Overall I was not pleased with my experience.

The staff is always courteous and friendly, and the service is excellent.

As always, the people at Riverside Chevrolet outdid themselves. This was the second truck that i have purchased this year from them. Both times the experience was fantastic.

Good

Technician was great, gave me a discount because I had to wait so long. Shuttle took over an hour to return, so never took it. Waited 2 1/2 hours for my car to be done. You should look into using Lyft for your customers. A lot of other dealers do this, as I drive for Lyft and pick them up on a regular basis. And my steering wheel is still rubbing so the recall fix either didn't work or it's another issue.