530 Reviews Found
Business Response
Tyrone, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Went there for some recalls. Maria took care of them all very quickly. I had my truck back the same day. Thanks!
Ron L.
NORCO
Business Response
Ron, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Great people! Great customer service! They treat me like family. Definitely will recommend to friends and family!!!
Roberto G.
RIVERSIDE
Business Response
Roberto, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
My only ding would be their answering of their phones and returning of calls. Their safety check identified a problem with my motor mounts that I was associating with a front end problem. It was taken care of quickly (along with a new transmission) and I got it back a day earlier than planned. The front end is much tighter now. I’m very satisfied with the timeliness and quality of the work done.
Thomas W.
CORONA
Business Response
Thomas, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Was this review helpful?
Confirmed Service Customer
Craig Davis was amazing and went above and beyond in helping me get my truck back on the road. If this is the standard that Riverside Chevy provides then you are all doing great things.
Juan A.
CORONA
Business Response
We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Riverside Chevrolet
Was this review helpful?
Confirmed Service Customer
Maria does an amazing job at Riverside Chevrolet
Daniel T.
RIVERSIDE
Business Response
Daniel, we're happy you found our staff to be so supportive during your experience here at Riverside Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Toniy, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Tonya was extremely professional, with outstanding customer service and excellent communication.
Keith K.
TEMESCAL VALLEY
Business Response
Keith, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
In my experience, there has more horrible service department customer service, never answer the phone calls or call me to give me an update of my truck Maria, service advisor, terrible customer service
David M.
CORONA
Business Response
David, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Was this review helpful?
Confirmed Service Customer
Was able to schedule a service within a couple days. Tania kept me informed and was very friendly and helpful. Repairs were quick for what was needed.
Robert S.
CORONA
Business Response
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Hector, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Service Customer
Amazing customer service from Albert Ceballos! He helped take care of me when i had my vehicle towed in. Overall my experience was very pleasant!
Chris J.
CORONA
Business Response
Chris, we're happy you found our staff to be so supportive during your experience here at Riverside Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
It doesn't make sense to me that he took a whole day plus the next day to have answers regarding the problem on the truck and I have gotten the extra warranty on it from Bumper to Bumper at least that's what I was told when I did this contract and no it did not covered the two hoses that has to be changed
Abel G.
RIVERSIDE
Business Response
Abel, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (951) 688-8111 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Was this review helpful?
Business Response
Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Business Response
Robert, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Confirmed Service Customer
Mr ceballos in the service department did an excellent job. He was very helpful and conducted a quick and efficient service. I will be back and strongly recommend this dealership
Kevin K.
PATTON
Business Response
Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at Riverside Chevrolet! Thanks again for the recommendation, and have an amazing day!
Was this review helpful?
Confirmed Service Customer
Cameron is great. He has helped me in the past and never fails to be excepti
Deandre F.
CORONA
Business Response
Deandre, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Confirmed Service Customer
Very hard to reach service department, phone numbers on website are incorrect!
Catherine S.
CORONA
Business Response
Catherine, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (951) 688-8111 so we can work towards a resolution. We look forward to hearing from you.